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phn 0800 23 88 90

Order by 1:45pm for Auckland same day delivery Mon - Fri deliverytime

Terms of Trade


The Flower Delivery Company is a 100% New Zealand owned and operated business run by Harry and Marisa, along with their senior florist Jenna.  Harry and Marisa bring to this venture their joint horticultural and business/marketing background. They have teamed up to provide their customers with an excellent quality product at a fair price (fair to the customer, fair to the grower and fair to them), all with first-class service and absolute attention to detail!

 

7 Day Freshness Guarantee

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Here at The Flower Delivery Company we love flowers and are totally dedicated to providing the finest quality and freshest flowers at excellent prices, ensuring 100% customer satisfaction. So we guarantee that all of our flowers will last at least 7 days! If for any reason you are not satisfied with the quality or freshness of your flowers, please call us on 0800 23 88 90 or email us at sales@flowerdc.co.nz and we will gladly replace the flowers.


Plus A Photo Guarantee!

We will send you a photo of the flowers you have purchased as your personal reassurance of quality. This way, you can see exactly what we have designed for your special gift, and be assured that what you have ordered online is what was sent. Because we send the freshest flowers, the recipient will receive some of the flowers in tight bud form so that they get the maximum vase life out of the flowers. So don’t be concerned if your photo looks slightly different to the image online.


Customer Service Guarantee

We value all of our customers and want to provide you with first rate service at all times. If at any time you are not totally satisfied with our service or our products, please let us know so that we can correct any oversights or errors that may have happened.  We’ll make it right – no matter what, no questions asked. We’re happy when you’re happy.


Substitution Policy

In the rare event that a substitution is necessary through flower supply difficulties, we may substitute with flowers of similar or superior style, quality and value.

Delivery - Please Click Here for our Delivery Terms and Conditions

 

Alcohol Licensing - Liquor Licence

​Licenced under "The Flower Delivery Company"
Licence no. 007/0FF/2641/2014 
Licence Expiry 19/12/2018
Liquor cannot be sold to persons under 18 years of age

 
By using this website and purchasing an alcoholic product from us, you warrant that you are over 18 years of age and agree to the terms and conditions as set out with regards to our policies and liquor licensing law in New Zealand. The law as set out in the sale of Liquor Act New Zealand states that you must be over 18 when purchasing wine or gift baskets containing alcoholic beverages. 

The Management and Staff of The Flower Delivery Company are committed to ensuring that their social responsibilities in relation to any alcohol included in the Gift Baskets is enjoyed responsibly and consumed as part of a healthy lifestyle.

Our social responsibly is taken seriously and we always attempt, where possible, to ensure the following:
  • Staff are trained in the Sale and Supply of Alcohol Act (SaSA) 2012
  • Staff are aware of their responsibilities under the SaSA 2012
  • We will request identification from anyone that looks under the age of 25
  • It is our responsibility to ensure where ever possible, that alcohol is not supplied to prohibited persons
  • We will not serve minors
  • We will actively promote safe and responsible drinking messages
  • Alcohol will not be promoted in an irresponsible manner

liquor licence